Blog Details

Why Cost Management Is Surpassing AI and Cloud

In recent years, the aftermath of the pandemic has left IT budgets relatively static, but as we move into the latter half of 2023 and nearing the end of 2024, the pressure on companies to cut IT spending has increased significantly. As a result, cost management has become the second highest priority for CIOs in 2024, trailing only behind cybersecurity. This means […]

The Bumpy Road to Call Center Success: What CIO’s Need to Know

Complexity and Resource Gaps Hinder Cloud Migrations Over 40% of organizations report limited success migrating to CCaaS. The complexity of new technology and a lack of internal expertise are the primary challenges. Without the right talent and tools, organizations are struggling to realize the full potential of their cloud investments.  Optimization Is Critical, But Progress Is […]

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