Blog Details

Why Cost Management Is Surpassing AI and Cloud

In recent years, the aftermath of the pandemic has left IT budgets relatively static, but as we move into the latter half of 2023 and nearing the end of 2024, the pressure on companies to cut IT spending has increased significantly. As a result, cost management has become the second highest priority for CIOs in 2024, trailing only behind cybersecurity. This means […]

Shifting from Cybersecurity to Business Resilience

The Future is Resilient As the digital world continues to evolve, so does the conversation around cybersecurity. Increasingly, businesses are realizing that cybersecurity is no longer just about protecting data—it’s about ensuring business resilience. The industry is shifting from focusing solely on cyber defense to fostering resilience, ensuring businesses can continue to operate even when faced with […]

The Bumpy Road to Call Center Success: What CIO’s Need to Know

Complexity and Resource Gaps Hinder Cloud Migrations Over 40% of organizations report limited success migrating to CCaaS. The complexity of new technology and a lack of internal expertise are the primary challenges. Without the right talent and tools, organizations are struggling to realize the full potential of their cloud investments.  Optimization Is Critical, But Progress Is […]

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